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Silent Hill TownfallDr. Glenn phone answers
puzzle guide.

Use the Medical Security Note and answer the phone prompts to reach the medical centre.

Shorefront North · Medical Centre · By Silent Townfall editorial · Checked 27 September 2026

Start with a hint

Only open the level of help you want. The answer and full steps remain folded away until you choose them.

01   A gentle nudge

The information you need is outside the medical centre, but the next interaction is at a phone booth down the street.

02   Show the specific clue

Read the Medical Security Note on the security-booth window. It provides the number for the call.

03   Reveal the answer & full solution

THE ANSWER

Call 496 0556 · Answers 3 → 2 → 2 → 1
DIAL: 496 0556; RESPONSES: 3 → 2 → 2 → 1; NEXT: Garage
Use this reference alongside the steps below. Labels are a schematic, not the game interface.

Step-by-step solution

  1. Inspect the Medical Security Note at the booth outside the Medical Centre.
  2. Return to the nearby phone booth and dial 496 0556.
  3. Respond to the four prompts in order: 3, 2, 2, then 1.
  4. Continue to the back parking area and enter through the garage door. In the office, use the button beside the phone to open the gates.

Still stuck?

The seven-digit phone number and the four responses serve different purposes. Dial the number first, then enter each response when its prompt arrives.

Keep going on this site

Need the route into this area or the next objective? The main-story walkthrough includes required items and chapter connections.

Watch the chapter video here
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Chapter video walkthrough

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